About the Event
Agentic Commerce & Payments Summit – Stockholm, Sweden
The commerce and payments landscape is entering a new era, where AI agents are transforming how consumers discover, purchase, pay, and engage with brands. From autonomous shopping assistants and intelligent checkout experiences to embedded payments and AI-driven customer journeys, Agentic Commerce is reshaping the future of retail, eCommerce, financial services, and the digital economy. This summit provides a premier platform for senior leaders across retail, payments, banking, fintech, technology, and eCommerce to explore how agentic AI is redefining commerce through autonomous purchasing, personalized customer experiences, intelligent payment orchestration, fraud prevention, and next-generation digital ecosystems, while addressing the trust, security, regulatory, and ethical challenges shaping the future of AI-powered commerce.
What is Agentic AI?
Agentic AI refers to advanced artificial intelligence systems capable of autonomously making decisions, orchestrating workflows, and taking goal-driven actions across an organization. Unlike traditional automation or AI that requires human intervention for guidance, agentic AI can assess situations, prioritize tasks, and execute complex processes across multiple systems.
In commerce and payments, agentic AI empowers retailers, merchants, payment providers, marketplaces, banks, and technology innovators to automate end-to-end customer journeys, enable autonomous purchasing and intelligent payment experiences, optimize pricing and conversion, strengthen fraud prevention, and deliver hyper-personalized interactions. By reducing operational complexity and enabling AI-driven decision-making, organizations can unlock new revenue opportunities, improve customer satisfaction, and build more trusted, scalable, and seamless digital commerce ecosystems.
What is Automation?
Automation refers to the use of technology to perform repetitive, rule-based, or structured tasks without continuous human intervention. When applied strategically, automation enables financial institutions to streamline operations, reduce errors, and improve efficiency across departments such as lending, payments, compliance, and customer service.
Modern commerce and payments extend far beyond traditional digital transactions. They now encompass AI-driven customer journeys, autonomous purchasing, intelligent payment orchestration, adaptive pricing, and real-time decision-making that responds dynamically to customer intent and market conditions. This empowers retailers, merchants, payment providers, financial institutions, and technology partners to enhance customer experiences, optimize conversion, strengthen trust and fraud prevention, and scale seamless, personalized commerce while enabling teams to focus on innovation and strategic growth.
Why Agentic Commerce & Payments Matter?
In today's rapidly evolving digital economy, Agentic AI is fundamentally changing how consumers discover, shop, pay, and engage with brands. Autonomous AI agents are moving beyond recommendations to making purchasing decisions, optimizing transactions, and managing entire customer journeys. For retailers, merchants, payment providers, banks, marketplaces, fintechs, and technology innovators, agentic commerce is no longer a future concept—it is a strategic imperative for driving growth, improving customer experiences, and remaining competitive in an AI-first economy.
- Transforming Commerce & Customer Journeys
- Across Europe, retailers, brands, marketplaces, and digital commerce platforms are leveraging agentic AI to automate and optimize the entire customer journey—from product discovery and personalized recommendations to autonomous purchasing, intelligent fulfillment, and post-purchase engagement. AI agents can anticipate customer intent, negotiate offers, manage subscriptions, and deliver highly personalized experiences that increase conversion, customer loyalty, and lifetime value while reducing operational complexity..
- Revolutionising Payments & Transaction Intelligence
- Agentic AI is redefining payments by enabling intelligent payment orchestration, dynamic routing, autonomous checkout, embedded finance, and real-time transaction optimization. Payment providers, banks, fintechs, and merchants are using AI-driven systems to improve authorization rates, reduce payment friction, optimize costs, detect fraud in real time, and create faster, more secure payment experiences across digital and physical channels..
- Building Trust, Identity & Secure Commerce
- As autonomous commerce grows, trust becomes the foundation of every transaction. Agentic AI strengthens fraud prevention, digital identity verification, consent management, and transaction monitoring by continuously analysing behaviour, detecting anomalies, and responding to emerging threats in real time. Combined with strong governance and security frameworks, organizations can enable trusted autonomous commerce while supporting compliance with evolving European regulations and consumer protection requirements..
- Delivering Hyper-Personalised Commerce
- AI agents enable highly contextual and personalised shopping experiences by understanding customer preferences, intent, purchasing behaviour, and real-time context. Whether through conversational commerce, intelligent shopping assistants, adaptive pricing, or omnichannel engagement, businesses can create seamless customer experiences that increase satisfaction, strengthen loyalty, and drive measurable commercial outcomes..
- Driving Innovation & Sustainable Growth
- By integrating agentic AI across commerce and payment ecosystems, organizations can unlock new business models, improve operational efficiency, and accelerate innovation at scale. From autonomous procurement and B2B commerce to AI-native marketplaces and embedded financial services, agentic commerce empowers businesses to build resilient, intelligent, and customer-centric digital ecosystems while maintaining transparency, governance, and trust in an increasingly AI-driven economy..
Sessions at the Stockholm Summit
- Session 1: Agentic Commerce in Action – From Pilots to Checkout, Conversion & Revenue
- Agentic commerce is moving from experimentation into live environments where AI agents influence product discovery, booking decisions, subscription flows, and checkout experiences. This theme explores how organisations across retail, travel, and digital platforms are improving conversion, reducing friction, and driving measurable revenue through agent-led journeys. The focus is on scaling beyond pilots into commercially viable, high-impact deployments.
- Session 2: Payments for Autonomous Checkout – Authorization, Control & Transaction Economics
- As AI agents initiate and complete purchases, checkout is being redefined. This theme explores how payment authorisation, consent, and transaction controls evolve in machine-driven flows. The focus is on enabling seamless, secure, and compliant autonomous checkout while reshaping payment economics and ownership of the transaction..
- Session 3: Omnichannel Without Interfaces – APIs, Agent Discovery & Product Visibility
- In an agent-driven world, traditional omnichannel journeys across retail, travel, and subscription-based services are replaced by machine-led discovery. This theme explores how organisations expose catalogues, pricing, inventory, and services via APIs, and how AI agents surface and prioritise options without human browsing. The focus is on maintaining visibility, relevance, and brand presence when the “channel” is no longer human..
- Session 4: Trust, Identity & Fraud at Checkout – Securing Autonomous Transactions
- With machines initiating transactions, trust shifts from user behaviour to system integrity. This theme explores identity frameworks, consent management, and real-time fraud detection in agent-led checkout flows. The focus is on ensuring secure, transparent, and compliant transactions across digital and omnichannel environments..
- Banks, Wallets & Embedded Payments – Owning the Checkout or Funding It
- As checkout becomes invisible and automated, the role of banks and wallets is evolving. This theme explores whether financial institutions remain central to the checkout experience or become underlying infrastructure. The focus is on embedded payments, wallet positioning, and how banks stay relevant in agent-driven commerce journeys..
Conclusion
As Europe accelerates toward an AI-powered commerce economy, agentic AI is transforming how consumers discover, purchase, pay, and interact with brands. Autonomous commerce is becoming a key driver of innovation, enabling organizations to deliver frictionless customer experiences, intelligent payment journeys, stronger trust, and sustainable business growth. Across Stockholm's thriving retail, fintech, and technology ecosystem, businesses are embracing this shift to create more connected, personalized, and intelligent commerce experiences.
Join us in Stockholm to connect with senior leaders from retail, eCommerce, payments, banking, fintech, marketplaces, and technology, explore real-world use cases, and discover how agentic AI is shaping the future of commerce and payments through autonomous decision-making, intelligent transactions, and next-generation digital customer experiences.
