Brief Agenda

11 June, 2025

09:00 am

09:00
09:25
Register grab a coffee. Mix, mingle and say hello to peers old and new.
09:25
09:30
Conference Chair’s Welcome Remarks

Nicholas Clark

Partner & Associate Director at BCG (Conf. Chair)
09:30
10:30
Panel On Strategic Overview: Gen AI + Hyper-Automation, Building the Future Finance Ecosystem
  • From Hype to Reality: Is GenAI the Breakthrough We’ve Been Waiting For?
  • The AI-Automation Convergence: How Does GenAI Supercharge HyperAutomation?
  • Can AI and Automation Succeed Without Fixing Data Challenges?
  • What’s Preventing Us from Fully Leveraging AI and Automation?
  • Do We Need an “AI-First” Mindset in Leadership?
  • How Widely Are AI & Automation Adopted in Financial Services Today?
  • The Future: What Will the Financial Workforce Look Like in a HyperAutomated Era?
  • How Can Financial Leaders Measure the ROI of AI Investments?
  • The Need for Speed: Why Is HyperAutomation No Longer Optional?
  • What’s the Next Big Breakthrough in GenAI & HyperAutomation

Jonathan Rez

The Bank of England

Frans van Bruggen

De Nederlandsche Bank

Ali Erdem Silan

ING

Burak Duygulu

Credit Europe Bank N.V.

Nicholas Clark

Partner & Associate Director at BCG (Moderator)

10:00 am

10:30
10:50
Unlocking Potential: A Strategic Roadmap for GenAI and Automation in Finance
  • How can GenAI and automation transform traditional banking operations?
  • What are the key steps for implementing GenAI and automation successfully?
  • How can financial institutions tackle ethical and regulatory challenges in GenAI deployment?

Caroline Loeffler

KFW Bank
10:50
11:10
The Rise of AI-Driven Autonomous Banking.
  • Explore the captivating realm of autonomous banking in a connected world
  • Key considerations for driving autonomous banking adoption at the enterprise level
  • How AI and autonomy together are reshaping competitive advantage, pushing banks to rethink transformation strategy, structure, and service delivery

Deepak Arora

HCLTech

11:00 am

11:10
11:30
A Keynote session on GenAI Transformation Journey.
  • GenAI Transforming the Financial Industry Landscape
  • Unlocking the value of GenAI within ABN AMRO through a programmatic approach
  • Pioneering GenAI Adoption Throughout the Bank

Hiek Van der Scheer

ABN AMRO
11:30
12:00
Morning Networking Break/ Pre-Arranged Meetings (30 minutes)

12:00

12:00
12:15
A Keynote session on Europe’s secret AI Superpower
  • Explore how Europe is setting the global pace in ethical and trusted AI regulation.
  • Discover Europe’s strength in deep tech, research, and open-source innovation.
  • Uncover how purpose-driven AI is reshaping sectors like climate, finance, and healthcare.

Mathias Strasser

Wall Street Docs Ltd.
12:15
13:00
Panel on Smart Defenses, Smarter Rules: GenAI, Cybersecurity & the EU AI Act Unpacked.
  • Are we losing the battle in today’s evolving cyber threat landscape?
  • Are defenders improving, or are attackers just getting faster and smarter?
  • Is GenAI a double-edged sword—powerful tool or dangerous weapon?
  • Are financial institutions ready for AI-powered threats that target their own automation?
  • Can deep data insights coexist with airtight security in BFSI?
  • GenAI & the EU AI Act: How should BFSI prepare for compliance?
  • Creating the Governance Layer for GenAI in Banking: Frameworks, Metrics & Mindset
  • Aligning GenAI with emerging regulations: risk levels, documentation, and accountability.
  • Who’s accountable when AI goes wrong—what does ethical AI really mean?
  • How do we ensure fairness and transparency in AI-driven security systems?
  • Can AI and HyperAutomation finally bring Zero Trust to life?
  • What lies beyond AI in the future of cybersecurity?

Andrew Harrison

ABN AMRO Bank

Urszula Antonkiewicz Kotla

Citi

Francesco Sardina

MUFG Bank Europe

Frank J. Kartmann

Deutsche Bank

Nicholas Clark

Partner & Associate Director at BCG (Moderator)

13:00

13:00
14:00
Networking Lunch/ Pre-Arranged Meetings (60 mins)

14:00

14:00
14:20
Not Just Smart, But Sustainable: Rebuilding ESG Trust with GenAI Insight.
  • Drowning in ESG data, starving for insight: where does AI help and humans lead?
  • Can generic AI grasp ESG’s complexity, or is speed just illusion?
  • Will GenAI push sustainability from sidelines to the core of finance?

Borja Cadenato

CLARITY AI
14:20
15:10
Panel on Revolutionizing Insurance: GenAI and HyperAutomation for a Resilient Future
  • How is AI reshaping the insurance industry, and are we keeping up?
  • What key pain points in insurance are AI and automation solving?
  • Does GenAI mean the end of standardized insurance products?
  • How do we ensure AI-generated customer interactions are accurate and compliant?
  • How do we prevent AI fraud detection from causing false positives and friction?
  • What competitive advantages are insurers gaining with AI agents?
  • How do regulations impact AI adoption in insurance?
  • Is GenAI making traditional actuarial models obsolete?
  • How does HyperAutomation improve claims processing and fraud detection?
  • What challenges arise in scaling AI while ensuring fairness and transparency?

Mark Boersma

Athora Netherlands

Giana Quandt-Martiena

KBC Bank & Verzekering

Amgad Muhammad

NN Group

Anette Brolos

Finthropology (Moderator)

15:00

15:00
15:20
Shaping the Future of Finance: Scalable AI and HyperAutomation for a Resilient Enterprise
  • How is AI reshaping the future of financial services at scale?
  • Can HyperAutomation drive true resilience in enterprise finance?
  • What does scalable, responsible AI look like in modern banking?
  • How are leading institutions transforming operations with GenAI?
  • Are we prepared for the next wave of AI-driven risk and compliance?

Daniel Borrajo

JPMorgan Chase
15:20
15:40
AI at Work: 12,000 employees, 12,000 AI assistants.
  • Practical insights from Anthony, Head of AI, on leading an AI-first transformation
  • How 12,000 AI assistants are enhancing productivity, decision-making, and innovation
  • How BNP Paribas Fortis is moving from strategy to real adoption and value
  • How they’re building an AI solution factory with Retail, Corporate and Private Banking business
  • How teams are organised around scalable AI use cases.

Anthony Belpaire

BNP Paribas Fortis
15:40
15:50
Quick Strech Break (10 minutes)
15:50
16:30
Panel on Capital Markets 2.0 – Smarter, Faster, AI-Driven Investing
  • Is AI reshaping capital markets and making traditional investment strategies obsolete?
  • What’s the next big AI-driven disruption in capital markets?
  • With GenAI enhancing market research, does human intuition still matter?
  • How are asset managers using AI to optimize portfolios and manage risk?
  • Can AI-driven compliance reduce regulatory breaches and trading anomalies in real time?
  • How can firms balance AI-driven automation with ethics and regulations?

Oscar Fernandez

Swiss Re

Debmalya Biswas

UBS

Abhishek Chowdhury

Anthos Fund & Asset Management

Anette Brolos

Finthropology (Moderator)

16:00

16:30
16:50
A Keynote session on Balancing Innovation with Governance
Explore how the Bank of England approaches fostering innovation while maintaining financial stability and consumer protection. Discuss the importance of evolving regulatory frameworks to keep pace with emerging technologies like AI, and DLT. Emphasize the value of collaboration between regulators, banks, and fintechs to safely scale innovation without stifling progress.

Jonathan Rez

The Bank of England
16:50
17:10
How to build a global CoE being capable of driving Hyperautomation in the Bank
  • What’s the ideal global vision and governance for a scalable Hyperautomation CoE?
  • How can intelligent automation transform core banking operations?
  • What talent and upskilling strategies drive automation success?
  • How do we identify and measure high-ROI automation opportunities?

Ali Erdem Silan

ING

17:00

17:10
17:55
The Future of Intelligent Finance: Navigating AI and Automation in 2030
  • How can FI's stay competitive in an AI-first world?
  • How will AI reshape customer experience and service delivery?
  • Can AI ecosystems make real-time, predictive banking a reality?
  • Will AI create hyper-personalized banking or amplify systemic risks?
  • How will AI and automation impact jobs, and what reskilling strategies are needed?
  • How can institutions balance AI innovation with ethical and regulatory rules?
  • How do we prevent over-reliance on AI and safeguard against its failures?
  • How will AI and automation impact jobs, and what reskilling strategies are needed?

Caroline Loeffler

KFW Bank

Aart Miedema

Rabobank

Burak Erkek

Garanti BBVA International

Ward Thils

BNP Paribas Fortis

Erin Taylor

Finthropology (Moderator)
17:55
18:00
Conference Chair’s Closing Remarks

Nicholas Clark

Partner & Associate Director at BCG (Conf. Chair)
18:00
18:30
Cheers with Peers
Close of HAF Amsterdam 2025. See you at, HAF Chicago on October 16, 2025

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