Brief Agenda

15 September, 2026

08:00 am

08:30

Registration & Morning Networking

08:50

09:00

Conference Chair’s Welcome Remarks

Nicholas Clark

Partner & Associate Director at BCG (Conf. Chair)

09:00 am

09:00

10:00

Morning Power-Hour Panel Discussion – Setting the Stage

What is the current state of agentic commerce across industries?
Are we at a genuine inflection point for agentic commerce, or are we still in the experimentation phase?
Where are the earliest real-world wins and production-scale use cases emerging today?
What ROI and business outcomes are organisations actually seeing from agentic commerce initiatives?
Which sectors and companies are leading adoption—and what are they doing differently?
What are the biggest barriers preventing agentic commerce from scaling further?
Are retailers building their own agents, partnering with technology providers, or relying on platforms such as OpenAI and Google?
How does agentic commerce change customer discovery, decision-making, and purchasing behaviour?
Are retailers at risk of losing control over customer relationships and product discovery to AI agents?
What will define the winners in the next 24 months?

Senior Representative

Retail

Senior Representative

Merchant

Senior Representative

Bank

Senior Executive

available for platinum sponsor

Senior Consultant

Chairperson

10:00 am

10:30

10:25

Enabling the Next Era of Commerce: From AI Decisions to Seamless Payments

What infrastructure is needed for agentic commerce at scale?
How do we enable trusted autonomous payments?
What role will wallets, identity, and orchestration play?
Who will power the next generation of AI-driven transactions?

Senior Executive

available for title sponsor

10:25

10:45

Agentic Commerce from the Retail Frontline: What’s Real, What’s Next

What does agentic commerce mean for retailers today?
How are AI agents reshaping discovery, conversion, and loyalty?
How can retailers protect margins and maintain brand control?
What capabilities must retailers build to stay competitive?

Senior Executive

Retail

10:45

11:05

Making Agentic Commerce Work: Real Use Cases, Real Impact

Which agentic commerce use cases are delivering measurable results today?
What does it take to move from pilot to production?
What are the biggest challenges in scaling AI-driven commerce?
How can retailers turn early wins into long-term growth?

Senior Executive

Retail

11:00 am

11:05

11:35

Morning Networking Break/ Pre-Arranged Meetings (30 minutes)

11:35

12:20

Panel 2: Payments for Agents: Redefining Checkout, Control & Economics

What does checkout look like when there is no traditional user journey?
How do you authorise payments and capture consent in autonomous transactions?
How are spending limits, controls, and safeguards defined for AI agents?
Who ultimately controls the payment decision: the consumer, the agent, or the platform?
Are wallets becoming the default control layer for agent-driven payments?
How do you balance frictionless execution with fraud prevention and risk management?
Will autonomous payments shift power toward wallets, PSPs, merchants, or Big Tech—and what must the ecosystem solve first to enable payments at scale?

Senior Representative

Retail

Senior Representative

Merchant

Senior Representative

Bank

Senior Executive

TBC (available for panel sponsor)

12:00

12:20

12:40

From Decision to Transaction: Powering Payments for AI Agents

What infrastructure is needed to power payments for AI agents?
How do we enable trusted and secure autonomous transactions?
What role will wallets, orchestration, and consent play in agent-led commerce?
Who will own the infrastructure layer behind AI-driven transactions?

Senior Executive

Silver / Gold sponsor

12:40

13:00

Optimising Payments in an Agent-Driven World: From Cost to Conversion

How will AI agents reshape payment optimisation and transaction economics?
Will agents prioritise cost, speed, conversion, or approval rates—and who sets the rules?
How can intelligent routing and real-time data improve payment performance?
Where will competitive advantage emerge in an agent-led payments ecosystem?

Senior Executive

Merchant

13:00

14:00

Networking Lunch/ Pre-Arranged Meetings (60 mins)

14:00

14:40

Panel 3: Who Owns Discovery? Visibility, Relevance & Control in Agentic Commer

How does product discovery change when AI agents become the primary interface?
Will brands compete for shelf space, search rankings, or agent recommendations?
What role will APIs play in ensuring product and service visibility?
How can organisations optimise catalogues, pricing, and inventory for AI consumption?
Will marketplaces gain more power—or lose relevance—in an agent-driven ecosystem?
How can brands maintain differentiation when agents optimise purely for relevance and value?
Who ultimately controls discovery: merchants, marketplaces, AI platforms, or agents themselves?

Senior Representative

Retail

Senior Representative

Merchant

Senior Representative

Bank

Senior Executive

TBC (available for panel sponsor)

Independent consultant

tbc (Moderator)

14:40

15:00

Winning Discovery in the Age of AI Agents

How is AI changing product discovery and customer acquisition?
What determines visibility in agent-led commerce?
How can retailers remain relevant when consumers stop browsing?
What happens to brand influence when agents make recommendations?

Senior Executive

Silver / Gold sponsor

15:00

15:20

Building for Agent Discovery: APIs, Data & the New Commerce Layer

What makes a business discoverable to AI agents?
How should APIs evolve for agent-driven interactions?
What role does structured data play in visibility and ranking?
How can organisations prepare for an API-first commerce ecosystem??

Senior Executive

Silver / Gold sponsor

15:20

15:50

Meetings Break (afternoon) 30 mins

15:50

16:30

Panel 4: Trust, Identity & Fraud at Checkout – Securing Autonomous Transactions

How do we establish trust when machines—not humans—initiate transactions?
What does identity verification look like in agent-driven commerce?
How should consent be managed across autonomous purchasing journeys?
How can fraud detection evolve for AI-led transactions and invisible checkout flows?
What new risks emerge when agents can act, transact, and make decisions autonomously?
How do organisations balance security, compliance, and customer experience?
What must the ecosystem solve to make autonomous transactions trusted at scale?

Senior executive 4

TBC

Moderator

TBC

16:00

16:45

17:20

Closing Panel: Banks, Wallets & Embedded Payments – Owning the Checkout or Funding It

As checkout disappears, who owns the customer relationship?
Will banks remain visible in commerce—or become invisible infrastructure?
Are wallets becoming the primary interface for agent-driven transactions?
How does embedded finance reshape the role of banks and payment providers?
Who will control the payment experience: banks, wallets, merchants, or AI platforms?
What must banks do to remain relevant in agent-led commerce journeys?
Will the future belong to those who own the checkout—or those who power it?

Senior Representative

tbc (available for retail)

Senior Representative

tbc (available for merchant)

Senior Representative

tbc (available for retail)

Independent consultant

(Moderator) tbc

17:00

17:20

17:25

Conference Chair’s Closing Remarks

Nicholas Clark

Partner & Associate Director at BCG (Conf. Chair)

17:25

18:00

Cheers with Peers

18:00

The End

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