Current Speakers

Matthew Seagrim is an industry thought leader, board member, and strategic advisor. As Chief Growth Officer at Meridian, he leads the enterprise growth agenda across growth strategy, product innovation, member experience, analytics, digital channels, and strategic partnerships to drive sustainable membership and revenue growth. Leveraging a unique combination of technical expertise and business acumen, Matthew helps organizations transform how they engage customers and create long-term value. Prior to Meridian, he transformed the Scene+ business over eight years from a movie rewards program into one of Canada’s leading data-driven engagement platforms. He is on the Board of Give A Mile and is a strategic advisor to Points Africa, a next generation coalition mobile loyalty platform serving sub-Saharan African markets.

Leading Digital Transformation and Operations for Mainstreet Credit Union, Jamie finds every opportunity to help people achieve more than they thought possible and use technology to make things easier for members (and customers).

Jamie is passionate about strong communities. He volunteers with the United Way, Animal Rescue Foundation, Verge Social Capital, and the London Chamber of Commerce.

In 2016, Business London Magazine recognized him as a “Top 20 Under 40” recipient.

Jamie holds an engineering degree from Western University and a Master’s from Ivey Business School.

He lives in London, Ontario, with his wife, Jen, his six-year-old daughter Eva, their menagerie of pets, and a drum set.

Paul Twigg is the Chief Technology Officer at Digital Commerce Bank (DCBank), where he leads technology strategy, innovation, cybersecurity, and digital transformation across the organization. With deep expertise in banking, payments, fintech, and AI, Paul has spent his career building secure, scalable financial platforms that enable innovation while meeting the demanding requirements of regulated environments. He is passionate about the intersection of agentic AI, automation, and financial services, helping organizations harness emerging technologies to improve efficiency, reduce risk, and create better customer experiences. A self-described fintech and payments geek, Paul is a frequent speaker on the future of banking, payments modernization, and AI-driven transformation.

Eric Brock is International Chief Operating Officer for PNC Bank Corporate & Institutional Banking and Chief Operating Officer for PNC Bank Canada.

He leads international operating strategy, governance, and business transformation across multiple jurisdictions, with responsibility for designing scalable operating models that enable growth while meeting the expectations of regulators, clients, and boards.

Eric’s work sits at the intersection of strategy, operations, risk, and technology, with a particular focus on governance frameworks for emerging capabilities such as artificial intelligence. He is actively leading initiatives to integrate AI into banking operations through robust governance, risk management, and compliance frameworks that support innovation while maintaining regulatory confidence.

With more than 25 years of experience in financial services, Eric has held senior leadership roles spanning finance, operations, treasury, risk, regulatory governance, and international expansion. He holds an MBA, a Master of Laws (LL.M.) in Corporate Law, and undergraduate degrees in English Literature and Philosophy.

Hussam Gaoro leads the Intelligent Automation Practice at BDC, driving initiatives in intelligent automation, process mining, and AI-enabled transformation. With extensive experience in enterprise automation & AI and operational excellence, Hussam helps organizations build scalable foundations for successful AI adoption.

A frequent speaker on process optimization, emerging technologies, and the human factors behind technology success, Hussam brings a practical perspective on achieving sustainable transformation.

A strategic business leader with ~20 years of international experience across North America, the UAE, and Asia, driving growth through data driven strategy, AI enabled transformation, and customer-centric innovation. He has built and scaled capabilities across analytics, CRM, customer lifecycle management, and process modernization, delivering measurable impact through stronger customer engagement, operating model efficiency, and business performance.

He currently leads Business Management, Strategy, and AI enabled Transformation for CIBC’s Transaction Banking business, helping shape strategic execution across the commercial banking portfolio. Previously, he has led enterprise customer communications, CRM, and analytics programs across a $75 billion product portfolio and delivered consulting engagements that generated more than $100 million in incremental revenue and over 30,000 hours of productivity gains. He is known for building high-performing teams and bringing a balanced perspective shaped by both industry and consulting experience.

Mona Hassanzadeh is a data science and AI leader with over a decade of experience transforming complex machine learning concepts into real business outcomes. With a PhD in Mechanical Engineering and a postdoctoral fellowship in Advanced Modeling and Optimization, Mona has headed enterprise AI projects focused on risk mitigation, strategic optimization, and enhancing member experiences. Mona has also shared their passion for the field as a machine learning instructor at the University of Waterloo and is a dedicated advocate for equity, diversity, and inclusion in tech.

Sandeep Agarwal is a technology executive with 25+ years of experience leading large-scale software development, digital transformation, and enterprise platform engineering within global financial institutions. Proven track record of delivering mission-critical applications, modernizing complex technology ecosystems, and driving business growth through innovative technology solutions. Recognized for building high-performing engineering teams, improving delivery predictability, accelerating innovation, and integrating emerging technologies to drive operational efficiency, customer experience, and business outcomes.

Andre Rekhtine is an enterprise governance, AI risk, and digital trust advisor recognized for translating AI governance from policy into architecture. A 2025 CIO Award Canada winner with two decades of technology leadership across regulated automotive retail and financial services in North America, he is the author of the Pentagon of Constraints and Pentagram of Governance frameworks, which give enterprises and public institutions a structural model for accountable AI. His current work focuses on the convergence of decision intelligence, data trust, runtime ethics, and attribution, and on closing what he calls the Context Ownership Void, the absence of a named accountable owner for the context on which AI decisions depend. He advises technology vendors and financial and public sector leaders across Canada and internationally.

I am a technology leader specializing in Infrastructure Automation, Site Reliability Engineering (SRE), and Cloud-Native Observability. As Director of Technical Solutions for Infrastructure Automation & SRE, I lead initiatives that modernize operations, strengthen platform reliability, and accelerate digital transformation through automation and data-driven decision making.

With deep experience spanning SRE consulting, AIOps modernization, cloud platform reliability, systems automation, and observability strategy, I have led large-scale transformation programs across AWS, Azure, and hybrid environments. My work includes implementing cloud-native monitoring solutions, advancing Open Telemetry adoption, and developing enterprise reliability strategies that enable organizations to scale with greater resilience, efficiency, and operational insight.

A passionate advocate for engineering excellence, I also drives community building and knowledge sharing through technical newsletters, blogs, conference presentations, tech talks, and strategic vendor partnerships. I am committed to helping organizations harness automation, AI, and modern operational practices to deliver measurable business outcomes and sustainable operational maturity.

Nabarun Lahiri , helps organizations build trusted, scalable, and intelligent data foundations—transforming fragmented data landscapes into connected ecosystems that support decision‑making, automation, and innovation.

His work focuses on modern data management: activating enterprise data governance and operating models, implementing next‑generation MDM, and enabling data products that deliver measurable value. He partners with business and technology leaders to advance data maturity, reduce operational and regulatory risk, and establish a culture where data is consistently understood, accessible, and reliable.

With experience across complex and regulated environments, Nabarun specializes in evolving traditional capabilities into modern architectures, including data fabric, data virtualization, metadata‑driven automation, and data observability. The outcome is faster execution with confidence, supported by high‑quality and well‑governed data.

Calin Milasan is an AI Governance executive with more than 20 years of experience helping financial institutions adopt emerging technologies while managing regulatory, operational, and technology risk.

As Director of Enterprise Data and AI Governance at EQ Bank, Calin leads the enterprise AI Governance program, establishing governance frameworks aligned with OSFI Guideline E-23, the NIST AI Risk Management Framework, and ISO/IEC 42001. His work focuses on enabling innovation through practical, risk-based governance that allows organizations to safely deploy increasingly autonomous AI systems.

Previously, Calin spent over eight years at Scotiabank leading enterprise data governance initiatives supporting Anti-Money Laundering, Retail Credit Risk, IFRS9, Basel regulations, and enterprise analytics. Throughout his career, he has built governance programs that bridge executive leadership, technology teams, risk management, legal, compliance, and business operations.

Calin specializes in helping organizations answer one of today’s biggest questions:

How can financial institutions safely scale Agentic AI without slowing innovation?

Anwar Ul Haq writes about AI reasoning architectures from a practitioner’s perspective, with a focus on cortical and recurrent approaches. His background spans energy, private equity, and machine learning, including his current role at RBC. He publishes at mauhaq.substack.com. Views expressed are his own.

Arup Saha, Senior Director / Senior Principal Engineer for Gen AI where he currently leads initiatives across Personal Banking and Digital Technology, helping bridge the gap between emerging AI capabilities and practical business applications. His work focuses on leveraging Large Language Models, Agentic AI, and AI-driven digital experiences to enhance productivity, innovation, and customer value across the organization. Beyond his leadership at RBC, Arup is a recognized thought leader and speaker in the AI community. He has been invited to speak at major industry events.

Serena Chan is Director of Strategic Delivery at Vancity, where she drives digital transformation and AI initiatives. Prior to Vancity, she held several Executive Partner roles at PwC Consulting, BearingPoint, IBM Consulting, Capco, and RAVL, spending much of her career leading AI initiatives and large-scale, complex technology programs for major financial institutions. Serena is recognized as one of Canada’s Top 50 Women in FinTech and is a recipient of the Best of IBM award. She is an active voice on generative AI, data privacy, and enterprise technology, and gives back through mentorship and volunteering, including with the LEADS program at the University of Toronto and serves as a Board of Director at the Centre for Immigrant and Community Services (CICS) in Toronto.

Denny is an enterprise transformation leader optimizing operational efficiency through AI, automation & compliance strategies.  Aligning enterprise tool stacks in the Identity and AI space with with Best Practices, & Regulatory Governance.  More than 2 decades of leading organizations globally with compliance and security strategy initiatives.

Active architect with NIST and the Cloud Security Alliance driving digital transformations, and improving user experience not only  gathering value from each movement but also working with executives to focus on the issues that are driving mindshare.

Ihab Abi Nassif is a leading voice in Agentic AI, Generative AI, and autonomous enterprise transformation within the financial sector. As Director of Analytics & Tools for Global Wholesale Operations, he drives large‑scale modernization by building LLM‑enabled workflows, intelligent automation, and AI‑driven decision systems that reshape how financial operations run.

With deep expertise in cyber and IT risk quantification, enterprise analytics governance, and automation of complex data pipelines, Ihab has led major AI/ML integration initiatives across Scotiabank, delivering measurable improvements in efficiency, risk posture, and operational resilience. His work spans global regions, supporting executive‑level decision‑making and enabling organizations to adopt intelligent, self‑optimizing operational models.

Ihab holds a Master of Science in Biomedical Science, and certifications in Cyber Security Management (University of Toronto) and Big Data Analytics (MIT). He is widely recognized for translating advanced AI concepts into practical, scalable enterprise solutions that accelerate the shift toward the Autonomous Enterprise.

Lakshmi Baskaran is an accomplished technology leader, entrepreneur, and an angel investor. Her global career spans startups, scale-ups, and Fortune 100 companies across North America, Europe, and Australia—bringing with it a wealth of experience in building high-impact product and engineering organizations

Lakshmi is passionate about taking products from concept to scale, with a strong emphasis on innovation, growth, and measurable business outcomes. She has led high-impact engineering teams in building robust, mission critical platforms that support millions of users globally. At Microsoft, she currently heads Product Engineering for the Digital Contact Center, spearheading its evolution in the age of AI.

A vocal champion of technology and leadership, Lakshmi frequently shares her perspectives through articles on Medium. You can connect with her on LinkedIn at www.linkedin.com/in/lakshmibaskaran.