Serena Chan
Director, Strategic Delivery
Ihab Abi Nassif is a leading voice in Agentic AI, Generative AI, and autonomous enterprise transformation within the financial sector. As Director of Analytics & Tools for Global Wholesale Operations, he drives large‑scale modernization by building LLM‑enabled workflows, intelligent automation, and AI‑driven decision systems that reshape how financial operations run.
With deep expertise in cyber and IT risk quantification, enterprise analytics governance, and automation of complex data pipelines, Ihab has led major AI/ML integration initiatives across Scotiabank, delivering measurable improvements in efficiency, risk posture, and operational resilience. His work spans global regions, supporting executive‑level decision‑making and enabling organizations to adopt intelligent, self‑optimizing operational models.
Ihab holds a Master of Science in Biomedical Science, and certifications in Cyber Security Management (University of Toronto) and Big Data Analytics (MIT). He is widely recognized for translating advanced AI concepts into practical, scalable enterprise solutions that accelerate the shift toward the Autonomous Enterprise.
