19
May
Nick Clark
in
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Nick Clark is a Partner and Associate Director at Boston Consulting Group (BCG), based in London. He specializes in service and support operations, focusing on customer service transformation, digital customer journeys, and the integration of AI and agile methodologies. Since joining BCG in 2017, Nick has led initiatives to enhance customer experience and operational efficiency across various industries. He also leads the Families@BCG diversity, equity, and inclusion network in London, Amsterdam, and Brussels. Nick holds a BA in Mathematics from Oxford University.
