Mukesh Pilania
Mukesh is leading Retail Digital Business Transformation for Techcombank Vietnam. Together with a diverse mix of business leaders, senior product owners, data & technology team – he is responsible for driving digital transformation & change program for the bank. Mukesh has close to two decades of experience in Banking and Financial Services industry in Asia markets. He has worked across Top 50 Global MNC organisations and country specific start-ups; worked in well-established matured markets like Hong Kong, Singapore to emerging and fast developing markets like India, Indonesia & Vietnam. Mukesh brings along diverse experience in delivering large scale digital transformation programs across business value chain- sales & distribution digitisation, operational excellence, customer experience transformation, target operating model optimization , direct to customer and digitally assisted advisory services.