Kok Wai Hon
Kok Wai is Executive Director and Global Lead of Domestic and Card Payment product management at Standard Chartered Bank (“SCB”). Currently based in SCB’s global hub in Singapore, he leads a team of product managers with deep experience and expertise in the Digital payment, Commercial card and ISO standards space to support the business and payment requirement of SCB’s global and regional clients in more than 40 markets across the bank’s network. He is responsible for developing and driving product strategies to support the bank’s business in the emerging and alternative payment space. He is a member of various global product governance and steering committees, at SCB.
In a career spanning 20 years, he has worked in several countries across functions in technology, operations and product management.
Prior to taking on his current role in 2023, he was Regional Head of Cash product management, APAC at BNP Paribas based in Singapore from 2018-2022, where he drove numerous development in the instant payment network, fintech partnerships and alternative payments space across the Asia pacific region. He was a member of the bank’s Payment service provider industry group to drive new propositions for clients in the fast growing segment that led to success mandates from key clients in the PSP segment. From 2011 to 2018, he was the Regional head of transaction banking product management for Australia, Brunei and Mekong. While there, he successfully launched and grew the bank’s Transaction Banking FX proposition globally, and inaugurated new cash management function in Australia and Brunei, while growing the bank’s network footprint through strong and effective bank and fintech partnerships in Cambodia and Myanmar. He started his career in Standard Chartered Bank in 2005 as an International Graduate within the Group Technology and Operations function taking on regional roles in India, Malaysia and Singapore in Cash management and Technology service support management before transitioning to Payment product management in 2008.
He has represented SCB in regional and global industry initiatives and workgroup. He is a member of the SWIFT Corporates working group that is a global focus group comprising of subject matter experts and leaders from global banks and corporates to promote the adoption of ISO20022 standards in corporate payment and financial instructions since 2023. Passionate about people development, he serves as a Banking industry mentor for the Singapore Management University, facilitates Design thinking workshops for leaders of Community and Voluntary Welfare organizations in collaboration with Singapore’s National Volunteer and Philanthropy Centre, and volunteers as a judge and panellist in various Fintech hackathons and events organized by NUS, NTU and SMU.
Kok Wai graduated from Singapore Management University with a BBM (cum laude) in Business Management and BSc (cum laude) in Economics. He obtained an MiM (Masters in Management), First Class Honors from University College Dublin; graduating in the Top 3 of his class. He is currently pursuing a MSc in Psychology, Neuroscience and Public Health with King’s College, and Doctorate in Business Administration with Montpellier Business School. He also has certifications as a Certified Treasury Professional (CTP), Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM), Luma Certified Design thinking facilitator and a Project Management Professional (PMP)
