Joni Everhart Hopkins

Joni Hopkins is Vice President of Customer Relations for Federal Reserve Financial Services based out of the Federal Reserve Bank of Chicago. Hopkins’ responsibilities include engaging and collaborating with community financial institutions throughout the United States to help define and prioritize system improvements that advance payment speed, efficiency, and security.

Hopkins has been with the Federal Reserve System for over 25 years. Her background is rooted in working with community bankers across the United States. In addition to her experience at the Federal Reserve, Hopkins has worked for two commercial banks and a Payments Association. She was awarded the EPCOR Marquis Award for outstanding leadership, innovation and excellence in the development, implementation or advancement of electronic payments and risk mitigation solutions and is known as a champion for electronic banking services.

Hopkins’s undergraduate is from Kansas State University. She received her master’s degree from Kansas Wesleyan University and is a graduate of Northwestern University’s Kellogg School of Management Executive Education program. She holds an Accredited ACH Professional designation.