Jean Marc Provost

Jean-Marc is a thought leader in digital and customer experience transformation strategies, blending customer experience, digital and AI technologies, innovation and employees empowerment.

As Director Digital & AI Asia Pacific at Verint, Jean-Marc is responsible for strategic digital transformation with emerging technologies and processes, helping organisations embrace a holistic, enterprise-wide view of CX and EX across Sales and Service.

With experience spanning Europe and Asia Pacific, Jean-Marc brings an international perspective to the Experience economy.