Arun Lamba, Head of Payments, North America, at Synechron, is an accomplished Payments Practice Leader with over 25 years of experience in driving innovation and transformation across the financial services industry. With expertise in payments architecture and technology strategy, he has successfully led multi-disciplinary teams in delivering impactful solutions for leading banks including TD, USBank, JPMorgan Chase, IBM, and other large enterprises worldwide.
Throughout his career, Arun has specialized in real-time payments, ACH, card processing, digital wallets, cross-border payments, and merchant services. His deep understanding of the payments ecosystem enables him to craft bespoke strategies that address challenges while driving operational efficiency and growth.
Arun has also led teams of experts dedicated to delivering end-to-end solutions for modernizing payment systems, enhancing security, and ensuring regulatory compliance. His approach is rooted in leveraging emerging technologies including generative AI, cloud, blockchain, and APIs to empower clients to stay ahead in an increasingly digital economy.
Dan Gonzalez is vice president and national account director for Federal Reserve Financial Services (FRFS) heading the FRFS National Account Program and is based out of the Federal Reserve Bank of Chicago.
Gonzalez’s responsibilities include collaborating and engaging with the payments industry to define and prioritize system improvements that advance payment speed, efficiency, and security. He has overall responsibility for the Federal Reserve’s Financial Services relationships with the top 27 financial institutions in the country, as well as payment networks and service providers. Gonzalez spent the last several years working closely with key industry participants on their efforts to establish faster and more efficient payment systems. He has over 30 years’ experience in payments, sales, marketing and management in the financial services industry.
Gonzalez is a graduate of Siena College (Loudonville, NY) and the Federal Reserve’s Business Development University. He resides in Charlotte, North Carolina.
Mr. Colassano has more than 25 years of experience in all facets of the Payments and Cash Management business. He joined The Clearing House in 2016 as a Senior Vice President in the Product Development and Strategy group, where he is focused on product strategy and bank readiness for TCH’s new real-time payments system. In this role he works closely with TCH owner banks on opportunities and applications to address business related payment problems, and identify strategic priorities for this new payments infrastructure.
Before joining The Clearing House, Jim spent 10 years with HSBC as a Product Executive in their Payments and Cash Management group. During that period he served as the Global Product Head for their Payables business which had responsibility for faster payments initiatives as well as cash, check and ACH payment products worldwide. Before joining HSBC, he spent 15 years with JPMorgan Chase in a variety of cash and treasury management roles. Mr. Colassano holds Masters Degrees in Banking and Finance from Pace University.
Erin Moore is a SWIFT Payments Product Expert supporting the execution of SWIFT’s strategy of fast and frictionless cross-border payments. She is responsible for promoting ISO20022 migration, gpi, SWIFT Go, Pre-validation and Case Management. She works closely with financial institutions to transform the end user’s payment experience, harmonizing systems and schemes and refining efficiency of operations. She is a member of Women in Payments and a SWIFT Diversity and Inclusion global ambassador.
Prior to joining SWIFT in 2020, Erin worked for The Clearing House and Citibank, holding various roles in product management and sales support and operations and technology as both an individual contributor and manager.
Erin holds a master’s in business administration from the University of Delaware.
Dave Glaser, Dwolla’s CEO has over 20 years of expertise in the payments industry. With a background that includes global leadership roles at Mastercard, Worldpay, CyberSource, and Visa, he has played key roles in driving industry innovations and successful business payment operations strategies.
As VP of Payments Experience at UNFCU, I drive innovative strategies to enhance global transactions and user experiences. With expertise honed at the U.S. Faster Payments Council and Paykii, I excel in fostering B2B and B2C relationships, advancing payment solutions worldwide. My decade-long tenure at MoneyGram spanned Asia-Pacific and the U.S., leading cross-functional teams in business development, compliance, and strategic partnerships. Beginning in banking, I specialized in international services and high-net-worth clients. Passionate about global payments, culture, and diversity, I thrive on mentoring and empowering teams to succeed in an evolving financial landscape.
Shreya Singh is an accomplished and results-driven product leader with 15+ years’ experience in building/directing multi-disciplinary teams, driving digital transformation, developing/launching engaging product solutions for multiple leading financial institutions leading to improved client engagement and revenue growth. She is passionate about payments innovation and emerging payments advancement in the U.S. Shreya is currently leading a team responsible for new digital experiences for commercial clients across payables, receivables, fraud solutions & reporting domains, as a Product Management leader at J.P. Morgan Chase – Commercial & Investment Bank.
Gretchen is an Entrepreneurial-minded Product Leader with experience designing and launching global financial and non-financial products in multiple areas including Fintech, e-Commerce, Cybersecurity, Identity & Trust. Her career encompasses product development, business growth, and tech consulting. Passionate about innovative payment solutions, she currently focuses on faster payments, AI, and other related technologies shaping the future of money movement. She is dedicated to delivering seamless and secure payment solutions that benefit both businesses and consumers, consistently pushing the boundaries of innovation in the payments industry.
I have 16 years of experience in operational, project, and product management across fields such as engineering, government, software development, and digital payments. My work focuses on creating customer value through effective execution and operational efficiency. My leadership roles have included positions in the energy, software development, and engineering industries, where I have worked as a business consultant, project manager, operations manager, general manager, and product manager. Currently, I lead a team of Product Managers in the Payments Efficiency and Counterparty KYC business within LexisNexis Risk Solutions, including the Bankers Almanac suite of products.
LexisNexis® Risk Solutions leverages actionable insights derived from advanced analytics and proprietary linking technology to help organizations transform opportunity and risk assessment. Our solutions help customers across industries solve daily business challenges such as identity verification and authentication, fraud defense, compliance and due diligence while streamlining workflows, increasing productivity and maximizing revenue.
https://risk.lexisnexis.com/financial-services/payments-efficiency
Chris is the Head of Correspondent Banking for the Americas, based in New York. He has been with the bank since 2011, when he joined the Financial Institutions team in Singapore. Prior to Standard Chartered, Chris worked for several start-ups in Toronto and Hong Kong in the fields of asset management and television media.
Chris has an M.A. from McGill University in Economics and a B.A. from Tufts University in International Relations.
Doug DeLong’s banking career spans nearly 30 years which includes coverage of Consumer and Small Business customers/products. His work has involved the identification and development of controls for financial crimes, addressing the emerging risks presented as our financial ecosystem continues to evolve. He brings particular expertise in typologies including money laundering, terrorist financing, human trafficking/smuggling, embezzlement, and transnational criminal organizations, especially involving loan products.
Fred Fuller has over 20 years of experience in the banking and payments space with a focus on transformation. Prior to joining Endava as EVP Global Head of Banking and Capital Markets, Fred held several senior leadership positions within the financial services industry at companies such as Cardlytics, Inc. and S1 Corporation. He currently manages the team responsible for the global success of the Banking and Capital Markets sector. In his free time, Fred likes running, hiking, golfing (quite poorly), and spending time with his three boys in the Atlanta area.
Michael Steinbach joined Citi in February 2017 as the Director of Cyber Fraud responsible for developing an intelligence led approach to combating significant cyber-enabled fraud. In April 2018, he assumed the role of Head of Personal Banking and Wealth Management Fraud Prevention. This expanded role included end to end accountability to prevent, detect, and mitigate fraud across all Consumer Bank lines of business and regions worldwide. In June of 2023, Michael led the merger of Financial Crimes with Fraud Prevention, creating an industry-first global utility with end-to-end responsibility for adherence to Anti Money Laundering and Know Your Customer (AML/KYC) regulations and prevention of fraud throughout the entirety of the customer lifecycle. In his current role of Head of Financial Crimes and Fraud Prevention, Michael leads a dynamic organization focused on a transformative digital first strategy that delivers industry leading AML/KYC and fraud performance while ensuring his team provides value to the customer through automation, digitization, and frictionless experiences.
Before joining Citi, Michael was the Executive Assistant Director of the National Security Branch of the FBI where he provided strategic leadership for the FBI’s national security program to include all investigative and intelligence efforts involving counterterrorism, counterespionage, and the threat from weapons of mass destruction.
Michael began his 22-year career in the FBI investigating violent crimes and went on to hold numerous leadership positions to include Deputy On-scene Commander of FBI operations in Afghanistan; Legal Attaché to Tel Aviv, Israel; Deputy Director for Law Enforcement Services at the CIA’s Counterterrorism Center; Special Agent in Charge of the Jacksonville and Miami Field Offices; and Assistant Director of the Counterterrorism Division.
Michael earned a degree in aerospace engineering from the US Naval Academy in 1988, after which he served as a naval aviator in the US Navy. He also holds a Homeland Security Leaders Certificate from the Naval Postgraduate School.
Regional Head, CFCR, Sanctions Compliance, Europe & Americas & Group Head, US Sanctions
20+ years of expertise in building and transforming enterprise risk and compliance program frameworks for global financial institutions. Adept at managing through ambiguity to identify and prioritize opportunities, create organizational buy-in, structure solutions, develop strategy and deliver results. Proven ability to create, motivate and develop talent and interact effectively with all levels of management, staff, and clients.
Dean Nolan is Managing Director at SRM, leading its Commercial Payments practice. With over 30 years in financial services, Dean has driven over $1B in value helping banks, credit unions, and fintechs modernize their payment products and platforms. His experience includes senior roles at Fifth Third Bank, Wells Fargo, MasterCard, FISERV, and Bank of America, as well as leadership and advisory positions with numerous Paytechs. A recognized industry thought leader, Dean is an active speaker and author. He also serves on the Board Advisory Group for the US Faster Payments Counsil and as Executive Director of PayCLT.
Katherine Wong is the Principal Transformation Solutions Director at Paradigm Innovation, a consulting firm renowned for digital optimization in both the private and public sectors. With over 20 years of experience in enterprise consulting, she has worked with top banks such as Bank of America, Citigroup, Wells Fargo, HSBC, and ABN AMRO, as well as KPMG and PwC’s business and technology strategy practices.
Katherine specializes in helping clients understand and adopt end-to-end solutions that drive meaningful impact while aligning with business values and the latest technical innovations to sustain dynamic ROI growth. With a tech-savvy background in security, risk, and compliance, she enjoys collaborating with everyone from C-suite executives to shop floor employees, helping them deliver on their most strategic initiatives.
Clients seek Paradigm out for projects that require a superior combination of technical and business capabilities, people and management skills, and a collaborative agile mindset. Katherine excels at understanding programs and strategic initiatives and breaking them down into actionable pieces.
Wayne Brown, launched The Walker Group, a FinTech boutique consulting company, in September 2007. He has led the team to manage over a thousand FinTech partnerships with banks, financial service organizations and other FinTechs. Some of these partnerships include banks moving billions of dollars annually on new and existing rails.
Before launching The Walker Group, his previous role was Vice President North America Receivables Product Manager at Citigroup, where he was responsible for a suite of electronic payment solutions, namely, B2B (EIPP) B2C (Biller Direct) and EDI.Previous roles consisted of product and account management responsibilities at Fidelity Information Services (FIS), Deutsche Bank, MasterCard and Viewpointe LLC. He is also credited with co-authoring several financial services publications including The Walk-in Bill Payment Guidelines, published by NACHA, founder of The Walker Group Events, The Walker Group Podcasts and The Exchange, a peer-to-peer network group composed of senior executives.
A recent focus is helping banks build an Instant Payment Strategy along with the business and use cases to accept new payment methods. This effort includes managing the RFP process with banks and tech providers, collaborating with organizations deeply involved in instant payments and digital transformation and leading industry discussions around payment modernization.
Clients of The Walker Group, whether directly indirectly include large banks, FinTechs, payment gateways and consulting companies.
As a Managing Director at Marketcy, I bring experience in fintech and payments innovation, sales management, and business development. I leverage my expertise in creating and executing strategies, leading and mentoring teams, and delivering solutions that generate new revenue and value for clients and stakeholders.
My mission is to transform traditional workflows with innovative technology and data-driven insights, while building strong partnerships and collaborations across the ecosystem. I have successfully led and advised multiple projects in payments, sales management and cloud, applying my knowledge of real-time, corporate, global, and digital payments, as well as blockchain and open API banking. I am also an active contributor and presenter in various industry forums, groups, and events, sharing my vision and insights on fintech and payments innovation.
Dan Roselli is the co-founder of RevTech Labs, a global accelerator whose alumni have raised over $2.5 billion in capital. He also co-founded Packard Place, Charlotte’s entrepreneurship hub, and QueenCity Fintech, a top-ranked fintech accelerator. A prolific investor, Dan holds stakes in more Charlotte startups than anyone in the city’s history. His career began in Fortune 500 marketing at General Mills, Colgate Palmolive, and Bank of America. In 2003, he co-founded Red Ventures and multiple INC 500 companies. Dan holds a finance degree from Michigan State and an MBA from the University of Minnesota. He is a proud Spartan.
James is a Treasury Product Officer within Treasury Solutions. He is responsible for product strategy, roadmap and partnering with internal stakeholders and strategic partners to deliver an end-to-end exceptional client experience.
James has over 30 years of leadership and financial experience and joined Texas Capital Bank from J.P. Morgan Chase.
Karuna brings extensive experience in the banking and financial services space. Prior to joining Finzly, he has worked in various roles in Sales, Consulting and Product Management and has been an entrepreneur & Co-founder of an e-Commerce platform. He heads the Sales and revenue organization at Finzly, instrumental in consulting financial institutions on solutions for payment modernization.
Donna Turner is an industry thought leader in payments, product management, fraud risk management and operations. Having spent more than 30 years in financial services with PNC & Bank of America, she then went on to serve as Chief Operations Officer for Early Warning Systems, the industry consortium behind the Zelle payments network. It is this deep and broad set of experiences that she brings to the table in the founding of Risk Insight Solutions, an advisory firm aimed at assisting companies in developing sustainable growth, addressing risk, and delivering exceptional experiences.
While in banking, her experiences spanned large scale, global operations; product and P&L management; risk management; process engineering and enterprise fraud risk management. This compilation of experiences brought to life a passion for optimization, where the delicate balance of customer experience, operational expense and risk tolerance must be perpetually challenged and adjusted as customer expectations, capabilities, platforms, risk, and expense appetites all shift and evolve.
At Early Warning, having joined prior to the launch of the Zelle network, the joy was in bringing the network to life, which meant cross organization orchestration in concert with the design, execution and often reimagining of function and processes to be agile, scalable and provide exceptional service all within an established risk tolerance of reputation, financial and operational risk.
Donna was recognized as one of the ‘Most Influential Women in Payments’ and holds two patents in the fraud risk management arena. She has served as Chair of the Board for the Ada Jenkins Center, is currently on the board of directors for The Knoble, and as an investor/advisor for Primal Brewery. Her educational background spans undergrad at the University of Florida, with certifications in Operational Management from the University of Michigan and Risk Management from Harvard University.
Donna’ passion now lies in sharing her experience and insight to enable the success of others.
With 23 years of industry experience, Matt leads the Treasury Management product team including all commercial payables, receivables, card, fraud solutions and emerging payment capabilities in the middle market and commercial banking space. Prior to this role, Matt was the Director of Payment, Deposit and Enterprise Fraud Operations for First Citizens. Matt holds an MBA with distinction from the Coles College of Business at Kennesaw State University and a BA in Economics and Psychology from the University of Michigan
Laine Donlan, current Head of Embedded Finance and Payment Services at Truist, has spent 20+ years in the financial services industry delivering innovative enterprise payments technology solutions across retail, wholesale, and investment verticals. Laine is currently focused on transforming Truist’s enterprise payment services and wholesale embedded finance solutions, building on his deep experience in strategy, enterprise architecture, engineering, and transformation.
Management Services, overseeing all Treasury Services products, including Business Online Banking, ACH, Wire, Positive Pay, Lockbox, Remote Deposit, Commercial Card, and Mobile Banking. With 27 years of banking experience, he began his career at Wachovia Bank (Wells Fargo) in 1997, managing Lockbox Operations. He then joined SunTrust Bank (Truist) as a Lockbox Product Developer, holding various roles over 13 years. From 2017 to 2020, he was the Product Manager at Renasant Bank, overseeing Business Digital Banking, Payments, Fraud, and Commercial Card. Howard holds degrees from the University of Georgia and Mercer University. A native of Atlanta, he is a passionate Georgia Bulldogs fan and serves as Chairman of the Make A Difference Foundation, providing scholarships and grants to support education and community programs.
As President of Centralized Operations at FirstBank, Lavonne ensures seamless, compliant, and efficient processing across all fraud prevention functions and payment channels, including instant payments, cards, checks, ACH, and wires. Her extensive experience in payments and operational excellence acquired in over 20 years in banking has positioned Lavonne as a trusted authority. In addition to her professional role, she is deeply involved in community and industry leadership and advocacy. Lavonne serves as Chair for the Denver Housing Authority’s Youth Employment Academy and actively participates in several industry advisory groups, including The Clearinghouse Real-Time Payments Business Committee, Visa Executive Client Council, the Colorado Council of Advisors on Consumer Credit, and serves as an advisor to the UCCS Women in Leadership council. She also holds a B.A. in Business Administration, an M.B.A., a graduate degree in Banking, and constantly pursues new growth opportunities in the financial sector.
Kate is an award-winning Payments and Banking leader with proven success building teams and products solutions from the ground up. She is a driven and innovative strategist that excels with execution using a hands-on approach and prioritizing the end-to-end customer experience. Kate currently leads Payments for Business Banking at Citizens and previously spent most of her 15-year banking career managing commercial product solutions at Citizens and Santander Bank. Kate also sits on the TCH Secure Digital Board representing Citizens and holds a CTP certification with AFP.
Brad Goad is the Chief Revenue Officer and General Manager for Matera International. Prior to Matera, Brad worked for Fiserv and predecessor First Data Corporation as Vice President, leading product commercialization and partner channel development in the merchant acquiring business. Brad led numerous successful product launches, such as the market introduction of least-cost debit routing, real-time disbursements, on-line EBT, multiple alternative tender types, and numerous wallet features and functions.
Steve Kenneally works at ABA on issues related to a range of payment systems including check, ACH, card, wires, as well as coins and paper money. He spends an increasing amount of time focused on emerging payment technologies such as mobile payments, virtual currencies, and blockchain technology, with an eye towards making them faster, safer and frictionless in the future. He is the staff liaison to two member committees focused on payments policy issues He served as Chair of the International Banking Federation Payments Working Group and as an elected member of the board of the Faster Payments Council and serves on Nacha’s Payments Innovation Alliance Consumer Payments Advisory Committee and The Clearing House RTP Advisory Council.
Steve earned an MBA from The George Washington University and a BS in Finance from Boston College. He is an Accredited ACH Professional (AAP).
Marcia is thought leader in emerging payments with over 15 years of experience in the financial services and payments industry, and 5+ years in fraud and identity. She has led international, cross-functional teams to build and deliver secure products and solutions. Marcia has worked at industry leaders such as Bank of America, Wells Fargo, Visa, FIS Global, and LexisNexis Risk Solutions. She excels in creating a vision, connecting people to ideas, and bringing game-changing solutions to market.