Brief Agenda

Digital Transformation in Banking Summit

08:00

08:30

09:00

09:00

09:00

09:00 – 9:05

09:10

09:10 – 10:10

  • What is the current State of Play?
  • Exploring the role of generative AI in portfolio optimization and financial forecasting.
  • How AI & Automation are reshaping operations and enhancing efficiency in FIs?
  • Integrating RPA, AI, ML & emerging technologies enhance customer retention and foster loyalty
  • Leveraging deep learning and neural networks for enhanced financial modeling.
  • Regulatory landscape: How can financial institutions effectively navigate the evolving landscape?
  • Creating Real Value from Synthetic Data: Applications in Risk Management
  • How AI-Powered Underwriting & Risk Assessment help accurate & efficient underwriting process?
  • Building Bridges: The Evolving Role of InsurTechs in Collaborative Digital Transformation
  • Data-Driven Decision Making: Leveraging Big Data and Analytics in Financial Services
  • Cloud Transformation: Revolutionizing Agility, Innovation, and Security
  • How Biometrics, encryption, Secure Authentication methods being leveraged to mitigate risks?
  • Tangible business benefits, business cases and ROI of all digital/technology initiatives
  • Addressing the digital skills gap and nurturing a digitally capable workforce
  • Retail vs. Wholesale: Tailoring AI Solutions for Diverse Banking Needs
  • FinTech Frontiers: Exploring Cutting-Edge Technologies Shaping the Financial Landscape.
  • Exploring how Gen AI models can be leveraged to personalize customer interactions, streamline processes, and improve overall customer satisfaction.
  • Leading transformational initiatives to enhance Omni-channel experiences
  • Driving platform creation with a focus on technical architecture and iterative functional builds.
  • Creating digital assets and experiences aligned with overall business objectives.
  • How can Web3 enhance transparency, security, and user control in financial services?

10:00

10:10

10:30

10:10 – 10:30

In this session, Discover how cloud technology is revolutionizing business innovation and growth in this enlightening session with Srija Chartham, Executive Product Director of Cloud Analytics, AI/ML at JP Morgan. Chartham will delve into practical use cases that illustrate the transformative power of cloud solutions in enhancing efficiency, scalability, and data-driven decision-making. She will also explore emerging trends and future directions in cloud technology, providing valuable insights for businesses looking to stay ahead in the competitive landscape.

  • Srija Chartham

    JP Morgan

10:30

10:50

10:30 – 10:50

In this keynote, Rishi will share how he led the Digital and Cloud Enablement program, transforming global banking technology teams by aligning Architecture, DevOps, Cloud, and SRE strategies. This initiative modernized the technology stack, driving organization-wide adoption of cloud-native solutions, and significantly boosting productivity, agility, and innovation across the board.

  • Rishi Bhatnagar

    Morgan Stanley

11:00

10:50

10:50- 11:10

Presentation by Mentormate explores the transformative power of Intelligent Automation and Generative AI in the unsecured loan industry. We will demonstrate how these cutting-edge technologies can revolutionize loan processing, enabling lenders to streamline operations, achieve hyper-personalization, and gain a competitive advantage. Through real-world examples, we will highlight the significant benefits for both lenders—such as increased processing speed, reduced costs, and enhanced risk management—and borrowers, who enjoy a seamless application process and personalized loan recommendations. We will also discuss various use cases for banks and financial institutions to capture market share in this rapidly evolving landscape.

  • Ramadevi Lanka

    TBC (MentorMate)

11:40

11:40 – 12:00

  • Understanding how robust data infrastructure forms the foundation for transformative strategies.
  • Addressing the challenges of integrating big data into diverse and complex digital ecosystems.
  • Beyond Volume: Extracting Value from Variety and Velocity
  • Discussing the importance of robust security measures and governance frameworks when handling large datasets

12:00

12:00

12:00 – 12:40

  • What are the key trends shaping digital payments
  • Exploring the rise of digital wallets and the impact of contactless payments on consumer behavior.
  • Assessing the role of blockchain technology and cryptocurrencies in reshaping the payments landscape.
  • Evolution of the payments industry with real-time transactions: Challenges and opportunities for banks
  • Discussing the collaborative efforts between financial institutions, tech companies, and regulatory bodies to drive payment innovation.
  • Leveraging digital technologies to enhance customer experience in payment transactions
  • Adapting to the impact of CBDCs on traditional banking operations
  • Fostering innovation in cross-border payments to meet global transaction demands
  • Advances in Real-Time Payments & the trends from the banks & perspective with client examples
  • How the rise of PayTech is reshaping the payments landscape
  • Understanding the influence of open banking on payments innovation
  • Contributions of payment transformation to financial inclusion.
  • How can AI and machine learning algorithms be leveraged to detect and mitigate risks in payment systems?
  • In what ways are Payments, Customer Experience, and Customer Behavior evolving in the European Digital Landscape?
  • Exploring Similarities and Differences: A Comparative Analysis of US and European Digital Landscapes.
  • What insights can US-based tresasurers glean from the European experience in the realm of digital finance?
  • How can collaboration between banks, infrastructures, and regulators effectively address instant payment fraud in the European digital environment

14:00

14:00

14:00 – 15:00

  • How is the financial industry utilizing digital and cloud technologies to enhance CX and maintain trust?
  • What are the key challenges and successes encountered in digital transformation?
  • How do you ensure ethical AI and data analytics use while building customer confidence during digital transitions?
  • Which emerging technologies are poised to significantly impact the financial sector, and what preparations are underway?
  • How have digital enablement and trust initiatives in AI improved operational efficiency and customer service?
  • What approaches are being taken to address cybersecurity and data governance with the rise of digital banking?
  • How can financial entities balance rapid digital innovation with regulatory compliance and risk management?
  • How does Data & AI Trust shape strategy and affect customer relationships and business outcomes?
  • What advice can be offered to smaller entities embarking on their digital transformation journey?
  • What are the future focus areas for digital and cloud enablement?

15:00

15:00

15:00 – 15:20

  • How can banks create personalized experiences that resonate with customers?
  • Aligning employee and customer experiences for positive outcomes?
  • Leveraging data and advanced analytics for seamless interactions across channels?

15:20

15:20 – 15:40

  • Unleashing the Power of Artificial Intelligence in Anti-Money Laundering
  • Strategies for Seamless Integration of AI Technologies in Fraud Risk Management
  • Transformative Approaches to Enhance AML Programs in the Age of Digital Finance
  • Securing the Future: Navigating the Intersection of Technology and Anti-Money Laundering Compliance

16:00

16:00

16:00 – 16:20

In the session, Tim Meulemeester at ING will shares his expertise on the intricate journey of implementing Know Your Customer (KYC) protocols. He will discuss the significant challenges faced during KYC implementation, from regulatory compliance to technological integration. He will also highlight successful use cases, showcasing innovative strategies and solutions that have effectively enhanced customer verification processes

  • Tim Meulemeester

    ING

16:20

16:20 – 16:40

In the session, Fifth Third Bank will present a comprehensive roadmap for transitioning to digital model lifecycle management in the burgeoning AI era. Wang will outline actionable strategies for integrating AI into financial modeling processes, enhancing predictive accuracy, and maintaining robust governance.

16:40

16:40 – 17:00

Join us for a keynote session with Sami, a leader in Data Science and Analytics. With extensive experience in translating complex data into actionable strategies and deploying AI/ML & Generative AI solutions, Sami will reveal how to turn Big Data into practical steps that drive significant business impact.

17:00

17:00

17:00

18:00

Introduction to PT 100 PayTech Awards

The PayTech Awards at the Payments Transformers Forum are designed to honor the most innovative and impactful organizations in the payments industry. These awards celebrate the companies that are shaping the future of payments, setting new standards for excellence, and driving industry-wide transformation. Whether through groundbreaking technology, exceptional customer service, or emerging leadership, these awards recognize those at the forefront of the financial revolution.

Introduction to PT 100 PayTech Awards

The PayTech Awards at the Payments Transformers Forum are designed to honor the most innovative and impactful organizations in the payments industry. These awards celebrate the companies that are shaping the future of payments, setting new standards for excellence, and driving industry-wide transformation. Whether through groundbreaking technology, exceptional customer service, or emerging leadership, these awards recognize those at the forefront of the financial revolution.

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